This Text and Email Communication Policy (“Policy”) explains how Frendly (“we,” “us,” or “our”) communicates with you via text messages and emails. By providing your contact information, you consent to receiving these communications in accordance with this Policy.

1. Purpose and Scope

We use text messages and emails to provide you with important updates, account information, promotional offers, and other relevant communications regarding our products and services. This Policy applies to all text and email communications sent by or on behalf of Frendly.

2. Consent and Opt-In

• Consent: By providing your mobile phone number and/or email address, you expressly consent to receive automated text messages and emails from Frendly. Standard messaging and data rates may apply for text communications.
• Voluntary Participation: Your participation in receiving communications is voluntary. You are not required to provide consent as a condition of purchasing any goods or services.
• Proof of Consent: We maintain records of your consent in accordance with applicable laws and regulations.

3. Frequency and Content

• Frequency: The frequency of communications will vary based on your relationship with us and the types of services you use. You may receive periodic messages regarding account updates, service notifications, special offers, and other information that may be of interest.
• Content: All communications will clearly identify Frendly as the sender. The content of our messages will be designed to provide you with valuable information about our services, updates, and promotions. We strive to ensure our communications are clear, accurate, and not misleading.

4. Opt-Out and Unsubscribe

• Text Messages: You can opt out of receiving text messages at any time by replying “STOP” to any message you receive. Once you opt out, you will receive a confirmation message, and further text communications will cease.
• Emails: Every promotional email includes an “unsubscribe” link that allows you to opt out of future email communications. Please follow the instructions in the email to unsubscribe.
• Request Assistance: If you have any issues with opting out or if you no longer wish to receive communications, please contact us using the details provided in Section 6.

5. Data Security and Privacy

We take your privacy seriously and use reasonable security measures to protect your personal information. For detailed information on how we collect, use, and safeguard your data, please refer to our Privacy Policy.

6. Changes to This Policy

We reserve the right to modify or update this Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued receipt of text messages or emails following any updates to this Policy constitutes your acceptance of such changes.

7. Contact Information

If you have any questions or concerns about this Text and Email Communication Policy or our practices, please contact us:

By providing your contact information, you acknowledge that you have read and agree to this Policy and consent to receive communications from Frendly as described above.