Important Disclosures
Government Disclosure
These materials are not from HUD, FHA, USDA, or the VA. They were not approved by any government agency. The inclusion of various educational materials, links, or other content is not an endorsement by any agency.
For more information directly from these agencies, please visit:
Consumer Complaint Policy
We promptly respond to customer complaints, disputes, and issues. Complaints are documented, investigated, and remedial actions are taken swiftly. All complaints are logged and reviewed to ensure we continually improve our customer service. For more information, please contact us at the number provided below.
Opt-Out of Firm Credit Offers
By submitting an application through Frendly, the applicant authorizes Frendly to opt the borrower out of unsolicited firm credit offers using the OptOutPrescreen service provided by https://www.optoutprescreen.com/. This opt-out request is processed in accordance with the guidelines set by the Fair Credit Reporting Act (FCRA) to help reduce unwanted credit offers.
The applicant understands that this action is a standard part of the application process and is done to protect their privacy and minimize unsolicited offers.
Licenses
Frendly, LLC (NMLS #2170233) is a licensed mortgage broker. Verify our licenses on NMLS Consumer Access. License numbers listed as "None" are issued without a separate state registration number; the company NMLS ID applies.
| State | License Type | License Number |
|---|---|---|
| Alabama | Mortgage Brokers License | 2170233 |
| Arizona | Mortgage Broker License | MB-1025926 |
| California DFPI | Financing Law License | 60DBO-208673 |
| Colorado | Mortgage Company Registration | None |
| Florida | Mortgage Broker License | MBR8281 |
| Idaho | Mortgage Broker/Lender License | MBL-2082170233 |
| Indiana-SOS | Loan Broker License | 2170233 |
| Iowa | Mortgage Broker License | 2026-0015 |
| Kansas | Mortgage Company License | MC.0027564 |
| Louisiana | Residential Mortgage Lending License | None |
| Michigan (1st & 2nd Mortgage Broker) | 1st Mortgage Broker License / 2nd Mortgage Broker Registrant | F:0027081 / SR0027082 |
| Minnesota | Residential Mortgage Originator License | MN-MO-2170233 |
| Montana | Mortgage Broker License | 2170233 |
| New Hampshire | Mortgage Broker License | 2170233MBR |
| New Mexico | Mortgage Loan Company License | None |
| Oregon | Mortgage Lending License | 2170233 |
| Pennsylvania | Mortgage Broker License | 122415 |
| South Carolina-DCA | Mortgage Broker License | None |
| South Dakota | Mortgage Brokerage License | 2170233.MB |
| Texas SML | Mortgage Company License | None |
| Utah DRE | Mortgage Entity License | 11778277 |
| Washington | Consumer Loan Company License | CL-2170233 |
State Specific Disclosures
Arizona Branch Address
4949 Pioneer Lane
Lakeside, AZ 85929
Branch NMLS ID No. 2689937
Colorado
Colorado Division of Real Estate's website: https://www.colorado.gov/pacific/dora/division-real-estate
California
California Department of Financial Protection and Innovation (DFPI) website: https://dfpi.ca.gov. Loans arranged pursuant to a California Financing Law license. Consumers may file complaints through the DFPI or verify license status at NMLS Consumer Access.
Indiana
Indiana Secretary of State (SOS) — Loan Broker License. Consumers may verify license status or file complaints through the Indiana SOS at https://www.in.gov/sos or NMLS Consumer Access at nmlsconsumeraccess.org.
Texas
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department's website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550.
The department maintains a recovery fund to make payments of certain actual out-of-pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department's website at www.sml.texas.gov.
Connecticut
Frendly, LLC is not currently licensed to originate mortgage loans in Connecticut. The following statement is provided as required advertising disclosure:
FRENDLY, LLC IS A MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR MORTGAGE CORRESPONDENT LENDER
Florida
Licensed by the Florida Office of Financial Regulation, Mortgage Broker License MBR8281. Consumers may verify license status or file complaints through the Florida OFR at flofr.gov or NMLS Consumer Access.
Idaho
Licensed by the Idaho Department of Finance, Mortgage Broker/Lender License MBL-2082170233. Consumers may verify license status or file complaints at finance.idaho.gov or NMLS Consumer Access.
Montana
Licensed by the Montana Division of Banking and Financial Institutions, Mortgage Broker License 2170233. Consumers may verify license status or file complaints at banking.mt.gov or NMLS Consumer Access.
Oregon
Licensed by the Oregon Department of Consumer and Business Services, Division of Financial Regulation, Mortgage Lending License 2170233. Consumers may verify license status or file complaints at dfr.oregon.gov or NMLS Consumer Access.
Pennsylvania
Licensed by the Pennsylvania Department of Banking and Securities, Mortgage Broker License 122415. Consumers may file complaints or verify license status at dobs.pa.gov or NMLS Consumer Access.
South Carolina
Licensed by the South Carolina Department of Consumer Affairs (DCA), Mortgage Broker License. NMLS #2170233. Consumers may verify license status or file complaints at consumer.sc.gov or NMLS Consumer Access.
Utah
Licensed by the Utah Division of Real Estate, Mortgage Entity License 11778277. Consumers may verify license status or file complaints at realestate.utah.gov or NMLS Consumer Access.
Washington
Licensed by the Washington State Department of Financial Institutions as a Consumer Loan Company, license CL-2170233. Consumers may verify license status or file complaints at dfi.wa.gov or NMLS Consumer Access.
Questions?
Should you still have questions regarding Frendly's use of your information, you may contact Frendly using the below information:
Frendly is here to make buying and owning real estate simple.